Need technical support? Got an issue with your connection? Log a service call When logging a service call please make sure you have the following: Account Number Company Name Description of Fault give us a call on 010 110 0595 send us an email helpdesk@activefibre.co.za hours of operation Monday to Friday:7am – 5pm After hours:5pm – 10pm Weekends:8am – 2pm Steps to fix your Fibre Sometimes these tips are the quickest way to get your internet back up and running optimally. Browse our How-To Guides How-To Guides Browse our frequently asked questions FAQS Check the Network Status Check Status