Service Availability Check
Discover if Our Solutions Suit Your Needs Getting fibre in your home involves a few simple steps. Here’s an easy-to-follow guide: Check Availability: First, find out if fibre-optic internet is…
Account Management
Account Reinstatement: Steps to Regain Access and Resume Connectivity Clear Outstanding Amounts: Ensure all outstanding payments related to your account are settled. Contact Active Fibre: Send an email to accounts@activefibre.co.za…
Mastering your equipment: A Guide to Optimising Router Performance
Routers Installation Guide To ensure a seamless connectivity experience, we’ve streamlined the process for router installation. Here’s how it works: Delivery by Courier: All routers are delivered to customers via…
Boost Your Internet Speed
Distance from the Router: Issue: If you’re far from the router, the Wi-Fi signal weakens, resulting in slower speeds. Solution: Move closer to the router or consider using a Wi-Fi…